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Devereux Advanced Behavioral Health National Director Quality Improvement in Villanova, Pennsylvania


Are you mission driven leader with high integrity and values? Do you have an agility with data analytics? Are you intellectually curious, always asking why and breaking down traditional thinking and the status quo?

Devereux Advanced Behavioral Health is seeking a highly collaborative and experienced leader for our Quality Improvement department, based in Villanova, PA. Reporting to Devereux’s SVP, Organizational Development, this position will have the primary responsibilities for direct oversight and strategic direction of the National Quality Improvement (NQI) team.

We invite you to bring your clinical, programmatic and quality improvement expertise to Devereux’s national leadership team.

The National Quality Improvement Director will

  • Act as a liaison to the Centers to ensure supports are in place and deployed as needed.

  • Direct team on strategic and tactical initiatives with regard to Quality Improvement.

  • Provide development, coordination and oversight of enterprise-wide QI processes. These include, but are not limited to, ongoing revision and implementation of QI plans, both national and local, development and sustainability of standardized measurement tools, oversight of National QI reviews at centers, support with national Peer Review processes, oversight of QI data initiatives and policy creation and revision.

  • Support with Value-Based Purchasing initiatives and is a core member of the National Risk Management Committee. Creates processes for clear expectations and communication within QI.

  • Collaborate on an ongoing basis with clinical, operations, local QI, Legal, Compliance and People Operations (HR) to ensure reduction of duplication of efforts and identification of trends requiring systemic intervention.

  • Build internal competencies on accreditation and licensure standards.

What is Devereux doing to support and protect the health and safety of our staff during the COVID-19 pandemic?

At Devereux, nothing is more important than the health and safety of our clients, staff and families. All Devereux centers have formal infectious-disease and emergency-management plans tailored to specifically address the unique aspects of COVID-19 prevention. In accordance with the Centers for Disease Control and Prevention (CDC) and the World Health Organization, just a few of these precautions have included:

  • Establishing enhanced cleaning and disinfection across all campuses and sites

  • Implementing social distancing protocols across all programs

  • Using PPE, including masks, gloves and gowns as indicated by the CDC

  • Ensuring daily temperature and symptom screenings for all staff and clients

Throughout the pandemic, Devereux has also supported the physical and financial health of our dedicated team members - our very own Healthcare Heroes. A variety of options have been implemented over time to support our staff, including the provision of:

  • Ongoing dedication bonuses, as well as sign-on bonuses, for direct support professionals (DSP) and other staff members

  • Flexible schedules, remote working where possible, and redeployment between programs and services

  • Hazard pay for those supporting quarantined individuals and shelter away services to frontline staff, when needed, to mitigate spread to families

  • Advancing paid time off and sick time; eliminating telemedicine costs over a period of time

As the COVID-19 situation evolves, we will continue to adapt our response (and protocols) in real-time to meet any challenges and to ensure the safety of our staff and those we are so privileged to serve and support. #devereuxstrong


  • Masters’ degree in a clinical field. Consideration will be given for candidates with 8+ years’ experience in QI in a Behavioral Health setting with alternate degrees;

  • Minimum of six years’ experience in quality improvement, preferably within the behavioral health setting;

  • Experience in data analysis and trending, creation/design and implementation of QI processes and systems and formal program evaluation;

  • Supervisory experience required;

  • Knowledge and understanding of accreditation process;

  • Possesses excellent written/oral communication, relationship building and supervision skills;

  • Consultant mind-set needed.

Company Overview

About Devereux Advanced Behavioral Health

Devereux Advanced Behavioral Health is one of the largest and most advanced behavioral healthcare organizations in the country. Informed by the latest advancements in science and medicine, we combine evidence-based interventions with compassionate family engagement to help change lives. We were founded in 1912 by special education pioneer, Helena Devereux. Today, Devereux is a national nonprofit partner for individuals, families, schools and communities, serving many of the most vulnerable members of our society in areas of autism, intellectual and developmental disabilities, specialty mental health, and child welfare.

Our Mission: Devereux Advanced Behavioral Health changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.

We employ more than 7,500 staff and operate 15 centers in 13 states. We offer a comprehensive national network of clinical, therapeutic, educational, and employment programs and services that positively impact the lives of tens of thousands of children, adults and their families every year.

Our Culture, Our Expectations

At Devereux, we strive to incorporate Servant Leadership into our culture and every aspect of our organizational framework. This is integrated into the delivery of quality programming for the individuals we serve, their families, and other stakeholders, as well as the development and empowerment of our employees. We offer challenging and exciting work, and our supportive team environment creates an empowering and positive atmosphere. To be successful in our work environment, you will put the needs of others first, and will feel called to serve, and called to lead. As a member of our team, you will support our commitment to cultural diversity and equity across all programs and services, and within all policies and employee practices.

Competitive Salary and Benefits

In addition to a competitive salary, Devereux provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Eligible employees are eligible to start benefits after 30 days of employment. In addition, we offer;

  • Medical (including telemedicine via phone, web, app), dental, prescription drug, preventative care, and mental health services.

  • Student loan debt assistance, tuition reimbursement and continuing education assistance.

  • Generous time-off, 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.

  • Employee assistance / work-life balance program.

Visitbenefits.devereux.orgto see why we are a great place to work!

Devereux is a drug-free workplace, drug screening required. EOE

Posted Date 2 months ago (9/29/2020 7:31 PM)

Requisition ID 2020-13876

Category Quality Mgmt

Position Type Full-Time