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Devereux Advanced Behavioral Health Quality Management Specialist in Rutland, Massachusetts


Are you looking for the opportunity to work with other dedicated staff with the desire to serve?

Devereux Advanced Behavioral Health is seeking a Quality Management Specialist. This position assists theQuality Improvement Director by coordinating all risk management and investigation activities for the Center. Serves as liaison with Regional and Corporate QI personnel, regulatory agencies, investigative agencies, and Center personnel/operations regarding risk management, investigation and satisfaction issues.

Throughout the pandemic, Devereux has also supported the physical and financial health of our dedicated team members - our very own Healthcare Heroes. A variety of options have been implemented over time to support our staff, including the provision of:

  • Ongoing dedication bonuses, as well as sign-on bonuses, for direct support professionals (DSP) and other staff members

  • Flexible schedules, remote working where possible, and redeployment between programs and services

  • Hazard pay for those supporting quarantined individuals and shelter away services to frontline staff, when needed, to mitigate spread to families

  • Advancing paid time off and sick time; eliminating telemedicine costs over a period of timeAs the COVID-19 situation evolves, we will continue to adapt our response (and protocols) in real-time to meet any challenges and to ensure the safety of our staff and those we are so privileged to serve and support. #devereuxstrong

Click here to see why we are a great place to work:

What is Devereux doing to support and protect the health and safety of our staff during the COVID-19 pandemic?

Devereux is committed to the health and safety of our staff. All Devereux centers have formal infectious-disease and emergency-management plans tailored to specifically address the unique aspects of communicable disease prevention including COVID-19. We adhere to all mandates and guidelines in accordance with the Centers for Disease Control and Prevention (CDC) and the World Health Organization and practice all protocols that protect the health and safety of our staff. To learn more of how Devereux is supporting and protecting our staff during the pandemic, please visit

Devereux requires all individuals interviewing for a position involving contact with children to complete The Diana Screen, a screening that assesses a candidate’s understanding of appropriate boundaries between adults and children.


To qualify we require:

  • Previous experience with compiling and manipulating data and working with data systems (i.e. incident reporting databases, electronic medical records)

  • Bachelor's degree in Human Services or related field preferred

  • Knowledge of all standards, Best Practices, policies, procedures and regulations for Devereux, Center and applicable government agencies.

  • Previous experience in Quality Management/Investigations preferred.

  • Ability to create spreadsheets, graphs, tables; proficient in use of computers and Microsoft applications (Excel, PowerPoint, Access, Word)

  • Possess excellent verbal and written communication skills. Prior experience working in a residential setting is a plus.

  • Must be 21 years of age.

  • Valid license.

Posted Date 1 month ago (9/20/2021 11:32 PM)

Requisition ID 2021-20074

Category Quality Mgmt

Position Type Full-Time