- About Us
- Who We Help
- Supporting Devereux
Are you looking for the opportunity to work with other dedicated staff with the desire to serve?
Devereux Advanced Behavioral Health is seeking a hands-on Information Technology Specialist. This position is responsible for providing Information Technology (IT) support for employees throughout the MA & RI Devereux Center, with the home office being in Rutland, MA.
Common responsibilities include responding to requests for assistance, setting up phones and computers for new users, and setting up and breaking down technology for meetings and presentations.
A qualified candidate will possess strong data entry and organizational skills. Excellent computer skills, attention to detail, and strong customer service skills are integral pieces of the position.
Other responsibilites may Include:
Order, deploy and manage inventory of cell phones.
Trouble-shoot, repair, replace and set up desk phones and computers.
Receive and organize inventory; maintain cleanliness of equipment and storage areas.
Maintain ticketing system and requests via phone, voicemail, and in-person using internal and external resources as necessary to trouble-shoot and resolve ticket requests.
Assist third-party vendors and contractors.
Attend to special projects as needed (i.e.: computer upgrades)
In this role you will perform other office duties as defined by supervisor and always maintain highest levels of confidentiality.
Keywords: Information Technology, Computer Technician, Help Desk, IT
High School diploma required; Bachelor’s degree preferred.
At least one year in an IT position.
About Devereux Advanced Behavioral Health
Devereux Advanced Behavioral Health is one of the largest and most advanced behavioral healthcare organizations in the country. Informed by the latest advancements in science and medicine, we combine evidence-based interventions with compassionate family engagement to help change lives. We were founded in 1912 by special education pioneer, Helena Devereux. Today, Devereux is a national nonprofit partner for individuals, families, schools and communities, serving many of the most vulnerable members of our society in areas of autism, intellectual and developmental disabilities, specialty mental health, and child welfare.
Our Mission: Devereux Advanced Behavioral Health changes lives – by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.
We employ more than 7,500 staff and operate 15 centers in 13 states. We offer a comprehensive national network of clinical, therapeutic, educational, and employment programs and services that positively impact the lives of tens of thousands of children, adults and their families every year.
Our Culture, Our Expectations
At Devereux, we strive to incorporate servant leadership into our culture and every aspect of our organizational framework; from the delivery of quality services to individuals served, their families, and other stakeholders to the development and empowerment of our employees. We offer challenging and exciting work, and our supportive team environment creates an empowering and positive atmosphere. To be successful in our work environment, you will put the needs of others first, and will feel called to serve, and called to lead.
Competitive Salary and Benefits
In addition to a competitive salary, Devereux Advanced Behavioral Health provides a comprehensive health and welfare program to eligible full-time employees, family members and domestic partners. Our benefit programs include medical (including telemedicine - medical care via phone, web, app), dental, prescription drug, preventative care, mental health services and an employee assistance / work-life balance program. In addition, we offer tuition assistance, generous time-off, a 403(b) retirement plan with matching benefit, and voluntary/employee paid supplemental life and accident coverage.
Visit benefits.devereux.org to see why we are a great place to work!
The employment policies of Devereux are to recruit and hire qualified employees without discrimination because of race, religion, creed, color, age, sex, marital status, national origin, citizenship status, ancestry, disability, veteran status, communication ability, gender identity or expression or sexual orientation and to treat them equally with respect to compensation and opportunities for advancement - including upgrading, promotion and transfer - consistent with individual skills and the needs of Devereux.
We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to race, religion, sex, color, age, citizenship status, physical or mental disability, national origin, marital status, gender identity or expression, sexual orientation, genetic information, veteran status or uniform service member status.
Devereux is a drug-free workplace, drug screening required. EOE
Requisition ID 2019-5376
Position Type Full-Time