Are you interested in a diverse IT position that allows you to work in a variety of environments? Do you have the ability to handle multiple tasks and switch gears quickly as needed?
If you answered YES, then consider joining our Devereux Advanced Behavioral Health team!
Being on our Technical Support team at Devereux has its Advantages
You will work with other dedicated professionals who share your passion for helping individuals in need. We offer:
An opportunity to learn and grow in the field of Information Technology.
Formal leadership/development training program.
Comprehensive training in crisis prevention/intervention, trauma informed care, CPR, first aid, and cultural competencies.
As a member of our Informations System Support team at our Georgia center, you will support the daily operations of our center's computers and telecommunication networks. You will perform troubleshooting, testing, documentation, and installation of software and hardware on desktop, laptop, networking and telecommunications systems including data, video and voice. This consists of first and second level technical support for the entire user community of the Devereux Foundation. In addition, you will provide school-wide educational technology leadership through the development, coordination and delivery of resources that support student academic achievement and supports implementation of instructional initiatives through collaboration with district-level leadership. You will also serve as a support with the Information Systems Specialist to ensure that current information systems needs are met.
Please note, this is an in-office, part-time opportunity only!
Devereux Advanced Behavioral Health Georgia was established in Cobb County Georgia in 1973 at the invitation of Governor Jimmy Carter and for more than 40 years has been providing new hopes, new dreams, and new choices for children, adolescents and young adults struggling with emotional and behavioral health challenges.
Keywords: Information Systems, Technical Support, Help Desk, Call Center
What is Devereux doing to support and protect the health and safety of our staff during the COVID-19 pandemic?
Devereux is committed to the health and safety of our staff. All Devereux centers have formal infectious-disease and emergency-management plans tailored to specifically address the unique aspects of communicable disease prevention including COVID-19. We adhere to all mandates and guidelines in accordance with the Centers for Disease Control and Prevention (CDC) and the World Health Organization and practice all protocols that protect the health and safety of our staff. To learn more of how Devereux is supporting and protecting our staff during the pandemic, please visithttps://jobs.devereux.org/#covid.
EDUCATION: Bachelor'sdegree in Computer Science, Information Systems, MIS, or Education required. An equivalent number of years (5 years) of technical support or related experience may be considered as a substitute for formal education. Certificate as an IT Technician will be an advantage (CompTIA A+, Microsoft Certified IT Professional).
EXPERIENCE: Two (2) years of experience in Information Systems preferred, with a minimum of one (1) year as end user support.Experience working with children and adolescents preferred and/or in behavioral healthcare setting preferred.Requires an ability to be adaptable, flexible, and change activities quickly according to business needs.
Must be a minimum of 21 years of age.
Excellent communication skills, both written and verbal; problem-solving and multi-tasking skills are required.
Valid Driver's License required; Satisfactory Drug Screen and Background Check results.
On-call, weekend availability and some holidays required.
Must be able to complete a two-week, paid new hire orientation class; hours are approximately 8:30am to 5:30pm daily.
Devereux requires all individuals interviewing for a position involving contact with children to complete The Diana Screen, a screening that assesses a candidate’s understanding of appropriate boundaries between adults and children.
Posted Date 1 month ago (9/10/2021 7:17 PM)
Requisition ID 2021-19924
Category Info Systems
Position Type Part-Time