[{"country_short": "USA", "city": "King Of Prussia", "description": "\"I have learned more here than anywhere I have ever worked before!\" That is what many of our employees tell us. With our diverse environment (Novell, Windows, VMware, Thin Clients, UNIX and Linux), It would be hard to match the breadth of experience you will gain in this position. The Help-Desk, made up of six staff members, provide support to Devereux's entire user community.<?xml:namespace prefix = o ns = \"urn:schemas-microsoft-com:office:office\" />\nThe Information System Specialist - Help Desk role will be of interest to you if:\n-you are seeking an opportunity to expand your skill set;\n-you are seeking an organization where professional growth and development are promoted;\n-you are seeking a unique opportunity where the work you perform will support Devereux's operating Centers, and result in contributions that have relevance to the provision of services to individuals with special needs.\n\nThe successful Information Systems Specialist- Help Desk candidate will:\n\n* \nhave an attention to detail, and pride him/herself on the quality of their work;\n* \nbe committed to Devereux's mission, and be willing to go above and beyond;\n* \ndemonstrate exemplary interpersonal skills that will result in active and cooperative contribution to the team environment; and\n* \nhave a strong desire for professional growth and development;\n* \ncreate User tickets and clearly document all technical issues;\n* \nassist PC Users by helping to identify and resolve problems;\n* \ntrain PC Users in how to use various software packages;\n* \ncollaborate and communicate with co-workers to increase efficiency, and enhance the team's time management;\n* \nresearch, escalate and perform problem determination and resolution;\n* \nbe assigned to special responsibilities such as; lab manager, equipment loan manager, Dell/Lenovo ordering/troubleshooting manager, or you may be assigned to various projects as they arise (e.g., company-wide testing, documentation and roll-out of new software to our 4000+PC's\n* \nThis position requires flexibility to be available and for weekend and evening rotations. Evening rotation would be until 10PM.\nIf you are the selected candidate, you will provide superior customer service to users as you:\n* \ntroubleshoot, test, document, and install software and hardware on desktop, laptop, networking and telecommunications systems, including data, video and voice;\n* \nprovide first, second and third level technical support for the entire user community of Devereux, and identify solutions through research and collaboration with the Information Systems team;\n* \nprovide guidance and direction to Information Systems Support staff;\n* \ncommunicate progress regarding completion of timelines/deadlines with co-workers, supervisors, and internal and external customers; and\n* \ndisplay a thorough knowledge and understanding of network and technical systems used to meet Devereux's operational needs, including the ability to purposefully use and manage the systems.", "date_new": "2012-05-17 06:00:05", "url": "http://jobs.devereux.org/xml/28757312/job", "country": "United States", "company": "Devereux", "title": "Help Desk - Information Systems Specialist", "reqid": "IRC61315", "state": "Pennsylvania", "state_short": "PA", "location": "King Of Prussia, PA", "uid": 28757312}, {"country_short": "USA", "city": "King Of Prussia", "description": "When you work with an industry leader, you come to expect more. At Devereux, we are proud to offer great opportunities for you to gain comprehensive training, career experience, growth, professional development and job satisfaction.<?xml:namespace prefix = o />\n\nPA Adult Services is currently seeking aFull-time Direct Support Professionalfor one of our Community homes inKing of Prussia<?xml:namespace prefix = st1 />,PA.The Direct Support Professional will oversee intellectually and developmentally disabledadultsand partner with these individuals to facilitate daily care enhance personal development, foster self-esteem and meet or exceed individualized goals for success.\n\nShift Available:\n\nWeek 1: Sun 3p-11p, Wed 3p-11p, Fri 7a-3p/3p-11p, Sat 7a-3p\n\nWeek 2: Sun 7a-3p, Wed 3p-11p, Fri 7a-3p/3p-11p, Sat 3p-11p\n\nJob Functions:\n- Accompanies Individuals on community life outings, medical appointments, and other activities\n- Responsible for meal preparation, room care and personal hygiene\n- Ensure Individuals are safe, healthy, and living in a clean environment\n- Assist and support in the planning, implementation, and documentation of programs designed to meet the social, emotional, physical, and personal needs of Individuals\n- Assist andsupport Individuals in learning a range of skills related to personal care, daily living, communication, mobility, travel, leisure/recreation, social interaction and responsible decision making.\n\nKey Words: autism, developmental disability, residential counselor, mental health, human services, mental retardation, behavioral, IDD, sociology, psychology", "date_new": "2012-04-14 06:00:05", "url": "http://jobs.devereux.org/xml/27897395/job", "country": "United States", "company": "Devereux", "title": "Direct Support Professional - Full-time", "reqid": "IRC59484", "state": "Pennsylvania", "state_short": "PA", "location": "King Of Prussia, PA", "uid": 27897395}]