JOB TITLE: Residence Counselor II - Assists in the planning, coordination, and implementation of the residence program
REPORTS TO: Residence Manager / Masters RoleSection I. Competencies1. Responsible: Works diligently to achieve goals, minimize risk, and insure the safety of self and others. Takes responsibility for own actions/work product. Gathers information, makes decisions and develops solutions/improvements where necessary. Completes assigned duties in a timely and accurate manner. Dependable and able to work independently. Seeks assistance as needed to get the job done. 2. Positive Leadership: Leads and influences others by example. Takes pride in their job. Demonstrates a *can do* attitude while completing assigned tasks and/or when challenged by obstacles. Remains flexible and fosters change. Solicits feedback and implements plans for self-improvement. Adds value to the organization by taking prudent risk, and is willing to act upon new ideas or trends. Performs duties in a manner that results in a meaningful, positive outcome. Viewed by others as approachable.3. Professional Skills: Annual training/certification requirements completed. Competent in the skills specific to one*s professional role within the organization, see section II below.4. Respectful: Treats others fairly, consistently, and with dignity. Displays clear and professional boundaries. Demonstrates courtesy, consideration and appreciation for others (please and thank you). Uses positive and pro-social interactions. Works to resolve conflict constructively, directly and personally. Works effectively in a diverse environment.5. Team Focused: Understands one*s role on the team and contributes towards its success. Places the team*s interests ahead of one*s own. Works cooperatively with others. Brings new ideas and energy to the group. Actively supports team decisions once they are made.6. Capable Communicator: Readily shares information or knowledge needed by others. Routinely promotes open communication by seeking and providing feedback for the betterment of individuals. Effectively and efficiently conveys thoughts both verbally and in writing, so that others understand. Appropriately persuades, influences, and negotiates. Utilizes communication technology appropriately.7. Customer-Focused: Champions the delivery of services that promote human potential for growth, individuality, self-realization and independence. Effectively delivers or supports the quality of care. Takes steps to understand customers' needs, anticipates and addresses them. Advocates for superior service; handling customer concerns in a sensitive and professional manner. 8. Mission-Driven: Demonstrates dedication to Devereux's mission and vision. Demonstrates a clear understanding of the financial implications of one's actions. Contributes to the organization's overall success. Takes care to preserve and protect its assets, including the people who live/work here. Supports the organization's Philosophy of Care; providing services to others in a caring and humane manner. Ensures that services are responsible, appropriate, and cost-effective.9. Ethical: Conducts business in a manner that adheres to established internal and external guidelines, regulations and standards of conduct. Raises legitimate concerns and respectfully challenges decisions and practices. Remains alert to potential risks, concerns and violations; taking action to report these immediately. Regarded by others as one who will always *do the right thing*. Ensures that services are responsible, appropriate, and cost-effective.Page2Section II. Professional Skills E 1. Will implement the daily operation of the assigned residence.*E 2. Will implement ITP/Treatment Team goal methodologies and data collection.*E 3. Will maintain mandated OPWDD medication certification and will dispense medication as assigned.*E 4. Will be prepared for and attend ITP and Treatment Team meetings. Ensures implementation of Treatment Team procedure. 5. Responsible for student / resident safety and supervision as well as ensuring student / resident rights. 6. Completes recreational lesson plans as required. Submits community trip requests to Residence Manager. 7. Ensures all required documentation is completed, which includes, but is not limited to, daily logs, behavior incident reports, staff communication logs. 8. Collects ITP data and completes ITP documentation. 9. Responsible for assigned set of residence keys in absence of Residential Manager.10. Provides transportation of residents to medical appointments. Reports all relevant medical information to appropriate parties. Provides supervision and assistance during the medical appointment.Other Responsibilities Include:1. Completes household tasks as assigned.2. Assists in new staff orientation.3. Assumes areas of specialty of vacant Residence Counselor as designated by Residence Director.4. Adheres to structures and routines developed by the Residence Director / Residence Manager.5. May be assigned parent/legal guardian liaison for assigned residence as directed by Residential Manager / Residence Director.6. Will be responsible to maintain Driver's Certification. This includes: participating in classroom defensive driver training, passing a written test, passing a road test and updating a driver abstract every two years.7. Responsible for student / resident clothing and property inventories.8. Assist with student / resident behavioral needs.9. Will complete weekly residence item inventory and request replacement items and/or completes missing item report.10. Will perform related duties, special assignments and projects as requested.11. Requests staple food items per procedure. Insures kitchen staple items are appropriately dated and stored.12. The employee will be responsible for recognizing that Devereux*s Philosophy of Care focuses on three core principles: effective and accountable services that are individualized to meet the needs of each client and stress positive, behavioral approaches. *Denotes Essential Functions.All Supervisory jobs must include the following responsibilities:Staff Leadership / Development: All staff assessments are completed on-time. Supervisor must demonstrate management by walking around and on-going initiatives to retain staff including but not limited to: staff recognition, trains and develops team, demonstrates effective conflict resolution skills and directs team in a fair and supportive manner. Demonstrates that corrective action and/or development plans are consistently written, adhered to and that appropriate follow up is taken. Further, demonstrates that human resources policies, procedures, and practices are consistently applied. Demonstrates ability to enhance supervisory / staff communications by documenting that team meetings are conducted and communication occurs consistently with direct reports.
